Front Desk Attendant

Overview

Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:

-Provide a high quality of service to the guest at all times and anticipate and exceed guest expectations.
-Give a warm and sincere greeting.
-Check the guest in and out efficiently and in a friendly manner.
-Handle guest registration, room assignments and room blocking which includes accommodating special requests whenever possible.
-Follow correct check-in/check-out procedures for all guests. Offer and properly handle requests.
-Effectively operate the hotel computer system or property management system.
-Develop a thorough knowledge of hotel staff, hotel services, hours of operation, room locations, room rates, amenities, hotel surroundings.
-Perform other duties as assigned.

Minimum Qualifications (Knowledge, Skills, and Abilities)
-Minimum three years experience working in a Resort/Hotel environment.
-Must be able to work a flexible schedule, including weekend, evenings and holidays.

Job Type: Part-time

Salary: $16-18 per hour

Benefits:
Paid training
Flexible schedule

Shift availability:
Day shift
Evening shift
Weekend shift

Education:
High school or equivalent (Preferred)

Experience:
Front Desk: 3 years (Preferred)
Resort/Hotel: 3 years (Preferred)

License/Certification:
Driver’s License (Preferred)